Author: Mark Headd
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Automation + AI 
Parking signs and possible futures for LLMs in government
Government agencies adopting generative AI tools seems inevitable at this point. But there is more than one possible future for how agencies use generative AI to simplify complex government information.
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Platforms: More value, more quickly, more securely
Adopting a platform strategy should be a key component of how government agencies design and deliver digital services.