Author: 18F
-
Talent + Hiring 
18F Engineering Hiring Guide
This guide covers the engineering selection process, from resume review to turning over a candidate to HR for an offer.
-
Human-Centered Design 
18F User Experience Design Guide
The 18F User Experience Guide covers approaches to research and design.
-
User Research 
18F Methods Collection
A collection of tools to bring human-centered design into your project.
-
Digitizing Policy + Rules as Code 
Eligibility APIs Initiative
Documentation of 18F's and 10x's Eligibility APIs Initiative
-
Human-Centered Design 
18F Methods: Journey Mapping
18F describes journey mapping: a visualization of the major interactions shaping a user’s experience of a product or service. This allows design teams to view a service through the perspective of the user and incorporate their learnings throughout the development process.
-
Procurement 
18F Agile-based project approach
18F describes its Agile-based project approach combining iterative software development, product management, user-centered design, and DevOps.
-
Human-Centered Design 
18F Methods: Usability Testing
18F describes how to implement usability tests to understand how intuitive a given design is, as well as how adaptable it is to meeting user needs.
-
Procurement 
De-risking Guide: Budgeting and overseeing tech projects
Guide by 18F explaining how to minimize the risk of policy failure when selecting technology vendors.