Year: 2025
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Rethinking the Loop: Encircling Public Benefits AI with Human Oversight
A report that defines what effective “human oversight” of AI looks like in public benefits delivery and offers practical guidance for ensuring accountability, equity, and trust in algorithmic systems.
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Avoiding Forms Altogether Through Automatic Enrollment
Learn how Philadelphia’s Zero Fare program is eliminating forms and expanding access by using administrative data for automatic enrollment.
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Beyond the Basics Accessible Form Validation That Works
See how Massachusetts is improving digital accessibility with form validation fixes, live demos, code tips, and guidance for ADA compliance.
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Does Your Accessible Form Work Well for Screen Reader Users?
Learn how to design accessible election forms that truly serve all voters, particularly those who use screen readers.
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SNAP Work Requirements Checklists
This document offers three different formats for summarizing HR1 changes to SNAP work requirements.
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Template: Caseworker-Facing Overview of Standard Utility Allowance (SUA) Changes in H.R. 1
This document provides an overview of SUA changes mandated by HR1 when determining SNAP benefits.
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Template: SNAP Work Requirements Flyer for Participants
Template flyer to communicate work requirement changes to participants who are newly subject to requirements.
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SNAP H.R. 1 Frequently Asked Questions for Call Centers
This document provides a list of FAQs and responses to support call center staff answer questions regarding H.R. 1 changes to SNAP.
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Template: Agency Website Language for SNAP Work Requirements
A sample of participant-facing website language that provides an overview of SNAP general and ABAWD work requirements, as well as FAQs.
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Template: How to Meet SNAP ABAWD Work Requirements Flyer
This document provides a template for SNAP agencies to use to communicate how they can meet able-bodied adults without dependents (ABAWD) work requirements.
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Template: CBO-Facing SNAP Work Requirements Flyer
This document is a template for creating a community-based organization (CBO)-facing flyer that explains HR1 work requirements changes and how CBOs can help spread the work and screen SNAP participants and applicants.
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Digital Identity Community of Practice 2025 Q4 Meeting
Speakers shared on North Carolina Digital Skills Standards and recent work on digital identity design patterns for state benefits systems.