Year: 2025
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A Sandbox for GenAI in the Commonwealth of Pennsylvania: A Digital Service Network Spotlight
DSN Spotlights are short-form project profiles that feature exciting work happening across our network of digital government practitioners. Spotlights celebrate our members’ stories, lift up actionable takeaways for other practitioners, and put the resources + examples we host in the Digital Government Hub in context.Â
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ASAP PDF
An AI-powered application for navigating PDF Accessibility audits.
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Learning from Young Adults to Improve Public Benefits for All
This report explores how public benefit systems can better support young adults by addressing the barriers they face in accessing and maintaining vital services like SNAP, Medicaid, and WIC.
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Designed for Filing, Not for Families: Reimagining Tax Credit Delivery
This explores how tax credit systems can be redesigned to better meet the needs of families, especially those facing systemic barriers to filing and receiving benefits.
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AI Action Plan Database
This is a searchable tool that compiles and categorizes over 4,700 policy recommendations submitted in response to the U.S. government's 2025 Request for Information on artificial intelligence policy.
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Working with the Data You Already Have to Improve Benefits Delivery
This article demonstrates how states can improve public benefits delivery by leveraging existing data systems, even with limited data maturity.
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2025 Propel survey of EBT theft awareness and impact: State supplement
This report highlights growing concerns among SNAP recipients about electronic benefit theft and underscores the need for systemic protections.
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Data drive updates to state unemployment insurance systems
This article highlights how state unemployment insurance (UI) agencies are leveraging data to modernize systems and enhance access for unemployed workers.
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Lessons from Pennsylvania’s Generative AI Pilot with ChatGPT
This report shares key findings from Pennsylvania’s pilot using ChatGPT Enterprise to explore generative AI in government work.
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Shapiro Administration Leads the Way in Responsible, Ethical Use of AI
This news release highlights Pennsylvania’s first-in-the-nation Generative AI pilot under Governor Shapiro, showcasing its positive impact on state employees and commitment to responsible, ethical AI use.
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Long Beach Digital Inclusion Resource Guides
This guide outlines free and low-cost digital inclusion resources available in Long Beach, CA, including internet access, device distribution, digital skills training, and job readiness programs.
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Designing More Accessible Gender Questions for Government Forms: A Digital Toolkit
This toolkit outlines actionable changes for government practitioners looking to improve the accuracy and accessibility of the questions on their forms that collect information about a user’s gender.