Benefits Data Trust (BDT) is a nonprofit that connects people to public benefits through a streamlined, phone-based application system called Benefits Launch, which reduces redundant questions and speeds up the process for multiple programs. BDT's approach, supported by a custom-built rules engine, has facilitated over 800,000 benefit enrollments, helping secure over $9 billion for eligible households across seven states.
This internal glossary defines key terms and concepts related to automating enrollment proofs for public benefits programs to support shared understanding among product and policy teams.
The study investigates how state agencies administering SNAP comply with Title VI of the Civil Rights Act by providing language access for individuals with limited English proficiency (LEP).
The DigitalGov Usability Starter Kit offers a comprehensive collection of tools and templates designed to assist in creating user-centered digital experiences.
BenCon 2024 explored state and federal AI governance, highlighting the rapid increase in AI-related legislation and executive orders. Panelists emphasized the importance of experimentation, learning, and collaboration between government levels, teams, agencies, and external partners.
Comprehensive and sustained improvement in benefits access and customer experience requires changes across policy, operations, technology, staffing, procurement, and more. This guide offers a collection of actions and best practices for states to apply.
We kicked off Rules as Code Demo Day with Alex Soble of 18F and Mike Gintz of 10x presenting their Eligibility APIs Initiative that explores whether APIs and rules as code might improve the efficiency and effectiveness with which federal public benefits programs communicate their policy to states. They demonstrated their original prototype, and how the open source code has now been extended into several initiatives.
This playbook shares best practices and innovations related to data and analytical approaches for improving grant outcomes. Equitable data practices improve the effectiveness and efficiency of federal program dollars through better resource allocation and more informed decision-making.
This blog discusses the 988 Suicide and Crisis Lifeline, a nationwide initiative aimed at providing accessible, immediate support for individuals experiencing mental health crises through the easy-to-remember number 988.
