This report documents four experiments exploring if AI can be used to expedite the translation of SNAP and Medicaid policies into software code for implementation in public benefits eligibility and enrollment systems under a Rules as Code approach.
This session from FormFest 2024 focused on improving service delivery by hearing about work in multiple cities to rapidly digitize service delivery and work by the Department of Veteran Affairs around implementing service design principles in form revisions.
This report examines Pennsylvania’s recent success in responding to concerns from citizens that it took too long for a business, nonprofit or individual to receive a permit, license or certificate they had applied for.
This is the summary version of a report that documents four experiments exploring if AI can be used to expedite the translation of SNAP and Medicaid policies into software code for implementation in public benefits eligibility and enrollment systems under a Rules as Code approach.
This resource page provides comprehensive information on the state's initiatives, policies, training, and governance related to the adoption and implementation of generative AI technologies in government operations.
An event recap from one of FormFest 2024's breakout sessions featuring speakers from Digital Service Teams across the United States and the Department of Veteran Affairs.
This news release highlights Pennsylvania’s first-in-the-nation Generative AI pilot under Governor Shapiro, showcasing its positive impact on state employees and commitment to responsible, ethical AI use.
DSN Spotlights are short-form project profiles that feature exciting work happening across our network of digital government practitioners. Spotlights celebrate our members’ stories, lift up actionable takeaways for other practitioners, and put the resources + examples we host in the Digital Government Hub in context.Â
This executive order directs Pennsylvania’s Office of Administration to recruit former federal employees to fill critical public service vacancies by recognizing federal experience as equivalent to state experience and launching a targeted employment awareness campaign.
This FormFest profile explores how Philadelphia leveraged cross-department data sharing to launch its Zero Fare program, auto-enrolling eligible residents in unlimited transit benefits while tackling the challenge of outreach and trust-building to deliver passes effectively.
