This report on the use of Generative AI in State government presents an initial analysis of the potential benefits to individuals, communities, government and State government workers, while also exploring potential risks.
County workers typically spend most of their time trying to get income information right during eligibility interviews. This article provides several recommendations for asking about income, accounting for cognitive biases, under-reporting, and complexities in reporting income.
This guide outlines free and low-cost digital inclusion resources available in Long Beach, CA, including internet access, device distribution, digital skills training, and job readiness programs.
This presentation shares user experience research on the challenges, priorities, and opportunities for improving the journey of Bay Area residents seeking affordable housing.
