Guidance for City of Long Beach, CA staff on how to uplift community voices through user research to create services that are accessible to all City residents.
This session from FormFest 2024 focused on improving service delivery by hearing about work in multiple cities to rapidly digitize service delivery and work by the Department of Veteran Affairs around implementing service design principles in form revisions.
A comprehensive template for establishing legally compliant data-sharing agreements between government agencies, defining authorized purposes, privacy protections, security requirements, and governance responsibilities.
A comprehensive human services policy that strengthens due process, transparency, and administrative fairness across housing assistance, CalWORKs, and CalFresh programs while funding system changes to reduce payment errors and administrative burden.
A11y Jam session focused on how local governments are advancing DOJ accessibility compliance using practical, resource-conscious strategies across high-impact digital services.
This guide outlines free and low-cost digital inclusion resources available in Long Beach, CA, including internet access, device distribution, digital skills training, and job readiness programs.
