The Digital Services Network (DSN) spoke with Connecticut’s digital program manager, Max Gigle, and Director of Digital Government and Operational Excellence David Labbadia, to learn more about the team’s human-centered approach to developing Business.CT.gov as the first step on the path toward an “all-digital government.”
The article discusses effective strategies for training government partners in digital services, emphasizing the importance of prioritizing training, setting clear objectives, and fostering mutual understanding and trust.
Do you have good communication and customer service skills? The Governor's Office of Administration is seeking a quality engineer, code PA to join our growing and innovative Commonwealth Office of Digital Experience PA team! This position is responsible for ensuring that products meet or exceed customer expectations for quality and reliability. We want to hear from you! Apply today!
