The Figma library offers designers a comprehensive set of pre-built components and templates to create consistent and accessible digital services for the Government of Canada.
This course provides Head Start program leaders with strategies and tools to foster inclusive environments for LGBTQIA2S+ individuals within their programs.
U.S. Department of Health and Human Services (HHS)
This brief provides research recommendations to improve programs serving LGBT youth, focusing on homelessness and sexual health education services funded by the U.S. Department of Health and Human Services.
U.S. Department of Health and Human Services (HHS)
This is a toolkit designed to help Department of Homeland Security teams conduct usability testing for digital services, with templates, guidance, and best practices.
This blog describes how the CDC relaunched its website through a “Clean Slate” redesign—streamlining content, improving navigation, refreshing visual design, and adopting a new CMS—to better meet user needs and rebuild trust in public health communication.
DSN Spotlights celebrate our members’ stories, lift up actionable takeaways for other practitioners, and put the examples we host in the Digital Government Hub in context. Submit a proposal by May 31, 2025 to be featured in our series as part of our open call for submissions.
This case study details the development of a document extraction prototype to streamline benefits application processing through automated data capture and classification.
This research used observational research with unemployment insurance (UI) claimants to identify pain points in the application process and inform customer experience improvements.
An evaluation of the impact of the USDA’s FFRCA waivers on the WIC program during the COVID-19 pandemic, focusing on how temporary flexibilities such as remote certification and relaxed physical presence requirements affected participant access, program operations, and staff capacity.
