This case study details the development of a document extraction prototype to streamline benefits application processing through automated data capture and classification.
A policy directive that establishes standards and guidance for federal executive agencies to manage, secure, and deliver public websites and digital services that are user-centered, accessible, and data-driven.
This article offers three human‑centered strategies to help state agencies implement expanded work reporting requirements in SNAP and Medicaid under H.R. 1 with minimal burden on clients and staff.
This workshop guide offers teams an opportunity to jointly work toward understanding core problems impacting digital delivery in their organization. The guide is structured in two parts: (1) a Miro template and (2) a Facilitation Guide.
Government leaders discuss how to ensure seamless access to public benefits through breaking down silos, user-friendly digital identities, and privacy-focused security measures.
This workshop guide offers teams an opportunity to jointly work toward understanding core problems impacting digital delivery in their organization. The guide is structured in two parts: (1) a Miro template and (2) a Facilitation Guide.
The paper hopes to stimulate discussions towards an ethical protocol for better practice in BI experiments and provide a useful resource to those working on, or interested in, BI research.
This session from FormFest 2024 focused on how governments are scaling their SNAP benefits programs, with Maryland’s improved integrated benefits application and the Office of Evaluation Sciences’ changes to questions on the SNAP application.
The Digital Benefit Network's Digital Identity Community of Practice held a session to hear considerations from civil rights technologists and human-centered design practitioners on ways to ensure program security while simultaneously promoting equity, enabling accessibility, and minimizing bias.
This design system accessibility checklist ensures that all components and design tokens meet or exceed the WCAG 2.1 AA standards, aligning fully with Government of Canada accessibility requirements.
