Resource Format: Report
-
LIFT Voices Describe Hardships Among Black and Latina Mothers in Pandemic
The Center on Budget and Policy Priorities (CBPP) report highlights the disproportionate hardships faced by Black and Latina mothers during the COVID-19 pandemic, exacerbated by systemic inequities.
-
Improving Customer Service in Health and Human Services Through Technology
This report explores how state and local agencies can enhance customer service in health and human services by implementing technologies such as web-based tools, mobile applications, and call center innovations, aiming to streamline processes and improve client interactions.
-
Building and Reusing Open Source Tools for Government
A primer by New America for government entities thinking about embracing open-source solutions. This report is based on interviews with experts in the field, the organization’s work on piloting open source projects with partners around the world, and a review of nearly 50 reports, documents, and resources on the creation and usage of open source software.
-
Advocacy in the Dark: A Pennsylvania Case Study on Advocating to Improve Technology that Drives Eligibility Decisions
Technology that automates different processes can save time for caseworkers and constituents, but it can also significantly reduce the transparency of government operations. This paper describes how Pennsylvania advocates addressed the low rate of automated Medicaid renewals.
-
A Tsunami of Volatility: The Impact of the Design and Implementation of CARES Act Supplemental Unemployment Benefits on Lower-Income Households
While CARES Act benefits themselves have been critical to households, their design and implementation have led to more uncertainty and volatility for lower-income households. This report discusses the financial resilience strategies families used to manage gaps before benefits arrived, in addition to providing recommendations for how benefits can be better designed in the future to fit the financial lives of lower-income households.
-
A Pivotal Moment
This report explores strategies for developing a new generation of technologists dedicated to public interest work, emphasizing the need for a stronger talent pipeline to support government and nonprofit technology initiatives.
-
A Modernized System of Benefits is the Foundation for an Inclusive Economy
Report by the Aspen Institute discussing Benefits21, a multi-stakeholder, multi-faceted initiative to integrate and modernize benefits systems. This paper provides an overview of Benefits21, along with a discussion of the shortcomings of current public and private benefit systems.
-
A Bold Policy Agenda for Work-Family Justice and Gender Equity During COVID-19 and Beyond
New America spoke to to the people at the frontlines of the pandemic—professional caregivers, family caregivers, parents, and essential workers—to understand the policy interventions people need most. This report discusses ideas for policymakers, private sector leaders, and community innovators to use in pursuit of work-family justice and equity across race, gender, and class.
-
2021 Poverty Projections: Assessing Four American Rescue Plan Policies
This report describes key elements of the American Rescue Plan Act and how it would reduce the projected poverty rate for 2021. Various projections regarding the effects of the policy are described in this report.
-
Unpacking Inequities in Unemployment Insurance
This report examines racial and economic inequities in unemployment insurance (UI) access and outcomes.
-
The State Hub Roadmap: CDSS CalFresh and CalWORKs Streamlining Verifications
The State Hub Roadmap outlines a strategy to streamline eligibility verification for CalFresh and CalWORKs by integrating electronic data systems.
-
Resources to Support State Outreach to Non-Filers Eligible for Stimulus Payments
Approximately 12 million low-income individuals risk missing out on federal stimulus payments due to non-filing status, prompting the Center on Budget and Policy Priorities (CBPP) to recommend targeted state outreach to connect eligible non-filers with their Economic Impact Payments (EIPs).