Resource Format: Report
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Communications Breaking Through the Noise: Building a Trusted Source of Information for COVID-19
When COVID-19 hit, the State of New Jersey recognized the need to both receive data on the spread of the disease from the public and provide information to them on how to mitigate it.
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Digital Identity Analysis: Digital Authentication and Identity Proofing Requirements in Unemployment Insurance Applications
In February 2023, the Digital Benefits Network at the Beeck Center for Social Impact + Innovation released a dataset documenting authentication and identity verification requirements that unemployment insurance (UI) applicants encounter across the United States. This resource outlines high-level observations from the data and more information about the research process.
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Data Data Sharing to Build Effective and Efficient Benefits Systems: A Playbook for State and Local Agencies
This playbook is designed to help government and other key sectors use data sharing to illuminate who is not accessing benefits, connect under-enrolled populations to vital assistance, and make the benefits system more efficient for agencies and participants alike. It is a step-by-step guide to conducting smooth and efficient data sharing projects that are permissible and secure.
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Policy Basic Income and Local Government: A Guide to Municipal Pilots
This guide consolidates learning and spotlights principles, insights, and emerging practices to guide municipal leaders and public-private partnerships interested in designing basic income programs that are ethical, equitable, rigorous, informative, and consequential for local, state and national policymaking.
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Diversity, Equity + Inclusion Why All Guaranteed Income is Narrative Work: Best Practices for Centering Dignity, Race, and Gender in Cash-Based Programs
This guide and set of best practices was created to help leaders of new and existing guaranteed income projects to thoughtfully narrate their work.
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Procurement Serving the Citizens—Not the Bureaucracy: A Strategic Vision for City Procurement
This report features a strategic vision with six plays to help procurement work in public service.
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Digital Identity Better Identity in America: A Blueprint for State Policymakers
In December 2022, the Better Identity Coalition released a set of policy recommendations for State government officials, focused on ways governments can improve the privacy and security of digital identity solutions.
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Procurement Reconceptualizing Public Procurement to Strengthen State Benefits Delivery and Improve Outcomes
Drawing on interviews and convenings with experts and practitioners from the field of public interest technology, this report contains recommendations across five core priority action areas for cross-sector innovation and collaboration to improve state benefits systems through procurement practices.
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Digital Identity Digital Identity and the Federal Government: Recent Actions and Interest
In recent years, the federal government has taken notice of cybersecurity, identity management, authentication, and identity proofing issues. This short resource guide highlights some key actions at the federal level around digital identity topics in 2022.
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Digital Identity Key Practices to Reduce Improper Payments through Identity Verification
This report from the Joint Financial Management Improvement Program outlines efforts to use identity verification to reduce improper payments in government programs, while mitigating bias and disparate impacts.
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Human-Centered Design Struggles and solutions: Insights into the SNAP Application Process from Illinois Outreach Workers and Applicants
mRelief recently completed a research study to investigate whether there are specific parts of the Supplemental Nutrition Assistance Program (SNAP; also known as food stamps) benefits application process that make it difficult to complete. We conducted interviews with mRelief users and SNAP outreach workers (individuals whose job responsibilities include providing SNAP application assistance in person or over the phone) in Illinois. We also conducted group interviews with SNAP outreach workers to collaborate with them to uncover findings and develop recommendations.
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Policy Re-Envisioning TANF: Toward an Anti-Racist Program That Meaningfully Serves Families
An America where no one experiences poverty is possible. Already, the U.S. has programs with the potential to make this vision a reality, including programs that provide cash assistance, like Temporary Assistance for Needy Families (TANF). The current TANF program provides very little cash assistance and is marked by stark racial disparities, but it has the potential to reduce child poverty, increase economic security, and advance racial equity. This report offers a vision for an anti-racist approach to the TANF program, with new statutory goals and policy recommendations to advance racial justice.