Resource Format: Article: Academic
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A large-scale study of performance and equity of commercial remote identity verification technologies across demographics
This study assesses five commercial RIdV solutions for equity across demographic groups and finds that two are equitable, while two have inequitable performance for certain demographics.
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Governing Digital Legal Systems: Insights on Artificial Intelligence and Rules as Code
This article explores how AI and Rules as Code are turning law into automated systems, including how governance focused on transparency, explainability, and risk management can ensure these digital legal frameworks stay reliable and fair.
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Administrative Burden Scale
The Better Government Lab at the McCourt School of Public Policy at Georgetown University has developed a new scale for measuring the experience of burden when accessing public benefits. They offer both a three-item scale and a single-item scale, which can be utilized for any public benefit program. The shorter scales provide a less burdensome way to measure by requiring less information from users.
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Administrative Burden: Learning, Psychological, and Compliance Costs in Citizen-State Interactions
This foundational article develops the concept of administrative burden, defining it as the learning, psychological, and compliance costs individuals face when interacting with government, and argues that these burdens are often shaped by political choices.
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Cracking the code: Rulemaking for humans and machines
The OECD report explores the concept of "Rules as Code" (RaC), proposing a transformation in government rulemaking by developing machine-consumable regulations alongside human-readable versions.
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Envisioning a Human-AI collaborative system to transform policies into decision models
This paper introduces the problem of semi-automatically building decision models from eligibility policies for social services, and presents an initial emerging approach to shorten the route from policy documents to executable, interpretable and standardised decision models using AI, NLP and Knowledge Graphs. There is enormous potential of AI to assist government agencies and policy experts in scaling the production of both human-readable and machine executable policy rules, while improving transparency, interpretability, traceability and accountability of the decision making.
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Saving Face: Investigating the Ethical Concerns of Facial Recognition Auditing
This paper explores design considerations and ethical tensions related to auditing of commercial facial processing technology.
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Large Language Models (LLMs): An Explainer
In this blog post, CSET’s Natural Language Processing (NLP) Engineer, James Dunham, helps explain LLMs in plain English.
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Gender Shades: Intersectional Accuracy Disparities in Commercial Gender Classification
Recent studies demonstrate that machine learning algorithms can discriminate based on classes like race and gender. This academic study presents an approach to evaluate bias present in automated facial analysis algorithms and datasets.
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Digital Identity 101: An Introduction to Digital Identity in Public Benefits Programs (Draft)
This introductory guide explains the core concepts of digital identity and how they apply to public benefits programs. This guide is the first part of a suite of voluntary resources from the BalanceID Project: Enabling Secure Access and Managing Risk in SNAP and Medicaid.