Year: 2024
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Is it working? Measuring the performance of your texting program
Cathay Beil, GSA, provides an overview of the importance of measuring program performance and outlines best practices.
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Beyond Translation: Delivering Effective Non-English Messages
Sheev Davé, Product Manager at Notify.gov (GSA), provides an overview of what makes an effective multilingual translation through the principles of designing tools that have the ability to have conversations, meeting communities where they are, use of plain language and prioritize tricky topics, key life events and using trusted delivery sources.
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Which Medicaid Recipients Might Be Eligible for SSI?
This study uses machine learning models on Medicaid data to estimate that the take-up rate for children's Supplemental Security Income (SSI) is approximately 70%, identifying potentially eligible children who often have higher health care utilization than current SSI recipients.
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Nearly 10 Million Households with Adults Ages 50 and Older Participated SNAP in 2022
The article examines the participation of adults aged 50 and older in the Supplemental Nutrition Assistance Program (SNAP) in 2022, highlighting the program's role in reducing food insecurity and poverty among older adults, especially those with disabilities.
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Looking at the TOPC Process in Long Beach
This article examines how the City of Long Beach, California, collaborated with TOPC to develop a digital tool aimed at enhancing community engagement and expanding urban tree canopy coverage.
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Creating Cool Commute: A Digital Solution for Climate Resilience in Miami
This article details the collaboration between Miami-Dade County, community partners, and technologists to enhance climate resilience by allowing residents to report and access information on extreme heat conditions affecting their commutes.
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Helping residents grow and care for trees with a community tree map
This case study explores how the City of Akron developed a community tree map to engage residents in urban forestry efforts, enabling them to identify, grow, and care for trees in their neighborhoods.
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Generating Opportunity: The Risks and Rewards of Generative AI in State Government
This publication seeks to answer one of the most common questions that CIOs ask: “What are other states doing with generative AI and what is the role of the state CIO?”
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COBOLing Together UI Benefits: How Delays in Fiscal Stabilizers Affect Aggregate Consumption
States with antiquated COBOL-based unemployment insurance systems experienced significant delays in processing claims during the COVID-19 pandemic.
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Connecting residents to climate-resilient green careers
The Green Jobs Career Pathways Tool aims to connect job seekers in Ramsey County and St. Paul with sustainable climate-positive career pathways.
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WIC and Medicaid Collaboration Landscape Toolkit
This toolkit helps state Medicaid and WIC agencies collaborate to increase WIC participation and improve maternal and child health outcomes.
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Simplifying digital applications for LIHEAP energy assistance programs
This example examines Miami-Dade County's initiative to streamline digital applications for LIHEAP, aiming to improve accessibility and efficiency for residents seeking energy assistance.