Year: 2023
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New York State’s 2023 State of the State
New York State's 2023 State of the State, highlighting proposals to improve the customer experience in state government.
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State-level Digital Transformation Policy Scan
Delve into our exploration of the executive orders, legislation, and administrative rules and guidance that shape government digital transformation across states and territories with our database and visualization tools.
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Connecticut Digital Portfolio Manager
Job description for Connecticut's Digital Portfolio Manager Role. Affiliated with DSN Spotlight "The Door to Digital Transformation in Connecticut."
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Connecticut Digital Accessibility Specialist
Job Description for CT's Digital Accessibility Specialist Role. Affiliated with DSN Spotlight "The Door to Digital Transformation in Connecticut."
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Business.CT.gov 2023 Site Analytics
Website analytics for Business.CT.gov. Affiliated with DSN Spotlight "The Door to Digital Transformation in Connecticut."
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Business.CT.gov 2023 Platform Impact Report
Platform impact reporting for Business.CT.gov. Affiliated with DSN Spotlight "The Door to Digital Transformation in Connecticut."
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User Experience Toolkit
City of Boston's User Experience Toolkit to support City employees in learning how to execute a UX project.
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Digital Distortions and Interpretive Choices: A Cartographic Perspective on Encoding Regulation
This article analyses ‘digital distortions’ in Rules as Code, which refer to disconnects between regulation and code that arise from interpretive choices in the encoding process.
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Case study: Designing trauma-informed services
This case study is about a project in the City of Philadelphia with the Office of Homeless Services (OHS) from January 2018 to September 2019.
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Technical Manager
This is a job description for the role of Technical Manager from the New York City Mayor's Office for Economic Opportunity.
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Software Engineering Manager
This is a job description for the role of Software Engineering Manager from the City of Philadelphia.
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Service Designer
This is a job description for the role of Service Designer from the State of Connecticut.