Year: 2021
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Implementing Paid Family and Medical Leave: Lessons for State Administrators from Research in New Jersey
The "Implementing Paid Family and Medical Leave" report examines New Jersey's experience with paid leave programs, offering insights and recommendations for effective policy design and implementation.
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Working Together – A Roadmap to Human Services System Alignment for Young Families
APHSA established a working group to identify strengths, barriers, and opportunities for better system alignment in human services for young parents and children, leading to the development of a roadmap to support meaningful systems-level changes.
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Social Listening: Covid-19, Social Media, and The Path to a Better Safety Net
This report describes how the government can use widespread social media feedback and begin to build long-term measures to center people’s experience as an important component of policy design
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Lead Developer
This is a job description for the role of Lead Developer from the Ontario Digital Service (ODS).
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Sourcing Strategist
This is a job description for the role of Sourcing Strategist from the Technology Transformation Services (TTS).
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Mobile Fact Sheet
Fact sheet with various statistics about the mobile habits of Americans.
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Harnessing Data and Technology to Construct a Human Services System that Supports Thriving and Equitable Communities
APHSA explains how certain tools and recommendations about when people apply for help, engage in services, and maintain benefits can have a powerful effect to either counter or exacerbate structural barriers to accessing assistance.
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Building the Tech-Enabled Safety Net: Public Benefits and Innovation Amid COVID-19
This report outlines a dozen fintech and civic tech organizations working across fourteen safety net programs to show what’s possible when modern technology is married to a consumer insights perspective.
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SNAP Online: A Review of State Government SNAP Websites
This report evaluates state government websites for the Supplemental Nutrition Assistance Program (SNAP), providing links to each state's site and assessing the information and services they offer.
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Technology, Accessibility, and the Child Tax Credit
Code for America's GetCTC portal simplifies access to the Child Tax Credit for low-income families by providing a mobile-friendly, bilingual platform for streamlined tax filing.
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Reducing Poverty and Advancing Equity: A Retrospective
This retrospective looks at the way the NYCOpportunity initiative worked across City government, partnering with agencies to initiate new approaches and enhance city practices. It also highlights key areas of focus for the NYC Opportunity team between 2014 and 2021.
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What Government Programs Should Measure: How Well They Help People
It is necessary give the public servants who manage safety-net systems the technology tools and incentives to track critical outcomes and meet people where they are.