Publications
The DBN and DSN regularly publish original research and storytelling publications. Explore all of our publications.Â
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Hiring Spotlight: Maryland Family and Medical Leave Insurance
The Digital Service Network (DSN) recently sat down with the Maryland Family and Medical Leave Insurance (FAMLI) team to learn more about an exciting role they’re hiring for.
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Reforming the form: a step toward more effective government
Event recap for FormFest 2023, co-hosted by DSN and Code for America
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Digital Benefits Network: 2023 Year in Review
Recap the work and achievements of the Digital Benefits Network in 2023.
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Promising Practices for Digital Identity in Public Benefits
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Crafting Digital Policy in the Open in British Columbia: A Digital Service Network Spotlight
The Digital Service Network (DSN) spoke with two staff members from the Digital Office—Director of Digital Strategy Amy Kirtay and Team Lead Annie Goodwin, to learn more about the Government of British Columbia's Digital Code of Practice.
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Digital Benefits Wishlist: Insights from Bencon 2023
The Digital Benefits Wishlist collects on tools, resources, or policy changes needed to improve benefits delivery. Originally created as part of BenCon2023, it continues to grow and accept new wishes.
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What the Digital Benefits Network is Reading on Automation
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Project Snapshot: Cal-ITP Eligibility Verification for Transit Benefits
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Creating a Hiring Question Bank for Digital Service Teams
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BenCon 2023: Lighting the Path for Equitable and Ethical Public Benefits Technology
The article discusses key takeaways from BenCon 2023, highlighting the importance of creating equitable and ethical public benefits technology. It emphasizes the need for tech solutions that address systemic inequalities, ensure accessibility, and promote inclusivity for underserved communities in accessing public services.
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Project Snapshot: MyFile NYC: Establishing Eligibility for Public Benefits Through Document Management Services
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Centering Digital Accessibility in Hennepin County: A Digital Service Network Spotlight
The Digital Service Network (DSN) spoke with staff from ODX — Megan Evans Seeds, chief digital officer, and Lisa Yang, digital accessibility coordinator — to discuss their efforts to help center digital accessibility across Hennepin County government.