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Publications
The DBN and DSN regularly publish original research and storytelling publications. Explore all of our publications.Â
Showing 81 Results
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Digital Authentication and Identity Proofing in Unemployment Insurance (UI)Â Applications
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Gender-Inclusive Data Collection in the City of Boston: A Digital Service Network Spotlight
The Digital Service Network (DSN) spoke with Chief Digital Officer (CDO) Julia Gutiérrez of the Digital Services (DS) Team in the Department of Innovation and Technology (DoIT) and Chief Mariangely SolÃs Cervera of Boston’s Equity and Inclusion Cabinet.
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People-Centered HR in the City of Boston: A Digital Service Network Spotlight
The Digital Service Network (DSN) spoke with Boston’s new Chief People Officer, Alex Lawrence, to understand how the City is transforming its approach to people management.
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Project Snapshot: Learning Towards an API Standard for WIC
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Logging In and Providing Proof: A Guide to U.S. Government Actions on Digital Identity
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Theories of Change for Digital Transformation in Government – Resource Appendix
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Project Snapshot: Trauma-Informed Homelessness Service Interactions and Strategy
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Project Snapshot: ACCESS NYC & Benefits Screening API
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Crafting a Theory of Change for Digital Transformation in Government
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Project Snapshot: Alluma: One-x-Connection
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Learning From the Colorado Digital Service
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Project Snapshot: PolicyEngine