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Publications
The DBN and DSN regularly publish original research and storytelling publications. Explore all of our publications.Â
Showing 66 Results
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Human-Centered Design Hiring Spotlight: Maryland Family and Medical Leave Insurance
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Accessibility Reforming the form: a step toward more effective government
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Digital Benefits Network: 2023 Year in Review
Recap the work and achievements of the Digital Benefits Network in 2023.
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Digital Identity Promising Practices for Digital Identity in Public Benefits
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Change Management Crafting Digital Policy in the Open in British Columbia: A Digital Service Network Spotlight
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Digital Benefits Wishlist: Insights from Bencon 2023
The Digital Benefits Wishlist collects on tools, resources, or policy changes needed to improve benefits delivery. Originally created as part of BenCon2023, it continues to grow and accept new wishes.
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Automation + AI What the Digital Benefits Network is Reading on Automation
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Digital Identity Project Snapshot: Cal-ITP Eligibility Verification for Transit Benefits
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Management Creating a Hiring Question Bank for Digital Service Teams
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Human-Centered Design BenCon 2023: Lighting the Path for Equitable and Ethical Public Benefits Technology
The article discusses key takeaways from BenCon 2023, highlighting the importance of creating equitable and ethical public benefits technology. It emphasizes the need for tech solutions that address systemic inequalities, ensure accessibility, and promote inclusivity for underserved communities in accessing public services.
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Digital Identity Project Snapshot: MyFile NYC: Establishing Eligibility for Public Benefits Through Document Management Services
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Centering Digital Accessibility in Hennepin County: A Digital Service Network Spotlight