This article examines how applying a Racial Equity Framework reveals systemic inequities in the Earned Income Tax Credit (EITC) program, offering insights into barriers faced by marginalized communities and potential solutions.
The Lost in the Labyrinth brief examines how fragmented early care and education (ECE) programs across the U.S. create challenges for families seeking services for young children.
The primer–originally prepared for the Progressive Congressional Caucus’ Tech Algorithm Briefing–explores the trade-offs and debates about algorithms and accountability across several key ethical dimensions, including fairness and bias; opacity and transparency; and lack of standards for auditing.
Drawing on interviews and convenings with experts and practitioners from the field of public interest technology, this report contains recommendations across five core priority action areas for cross-sector innovation and collaboration to improve state benefits systems through procurement practices.
U.S. Digital Response partnered with the Department of Labor to design a human-centered, low-code solution for efficient retroactive unemployment benefit determination.
The Digital Service Network is publishing two essays to kick-start new (or super-charge existing) theories of change for government Digital Service teams.
The OECD report explores the concept of "Rules as Code" (RaC), proposing a transformation in government rulemaking by developing machine-consumable regulations alongside human-readable versions.
Organisation for Economic Co-operation and Development (OECD)
Design justice rethinks design processes, centers people who are normally marginalized by design, and uses collaborative, creative practices to address the deepest challenges our communities face.
This award documentation from the National Association of State Chief Information Officers (NASCIO) explains how agencies in Ohio used automation to support administration of public benefits programs.
National Association of State Chief Information Officers (NASCIO)
Governments and leaders are required to regulate change while mitigating risk, so IFTF's Governance Futures Lab developed this decision-making guide for them. In a world where technologies are transforming faster than we can keep up, anticipatory governance is crucial in order to safeguard against both the intended and unintended effects of technological advances.
Comprehensive and sustained improvement in benefits access and customer experience requires changes across policy, operations, technology, staffing, procurement, and more. This guide offers a collection of actions and best practices for states to apply.
The report discusses how state Medicaid agencies can utilize Supplemental Nutrition Assistance Program (SNAP) data to streamline the Medicaid renewal process, thereby maintaining coverage for eligible beneficiaries.
