Human-Centered Design Embracing Improvisation to Improve City of Reykjavik Forms: A FormFest 2024 Profile A profile on FormFest speaker Arna Saevarsdottir, featuring stories about her motivations for working on public sector form innovation. Beeck Center for Social Impact + Innovation2024
Human-Centered Design Scaling Form Improvements in State Government This session from FormFest 2024 features Arizona’s form improvement capacity building initiative and Massachusetts’ form improvements that were a result of the Delivering a Digital-First Public Experience act. Beeck Center for Social Impact + Innovation2024
