Federal/National Government: Agency Archives - Page 21 of 21

HHS Plan for Promoting Responsible Use of Artificial Intelligence in Automated and Algorithmic Systems by State, Local, Tribal, and Territorial Governments in the Administration of Public Benefits

This plan promotes responsible AI use in public benefits administration by state, local, tribal, and territorial governments, aiming to enhance program effectiveness and efficiency while meeting recipient needs.

U.S. Department of Health and Human Services (HHS)
2024

Human-Centered Design

Improving Unemployment Insurance Applications with CX Principles

This resource contains principles and examples of high-impact improvements to consider making in different parts of the online application.

U.S. Department of Labor (DOL)
2023

User Research

7 Ways to Ignite User-Centered Design at Your Agency

Some tips for success when introducing user-centered design (UCD) to your organization.

U.S. General Services Administration (GSA)
2015

Digital Identity

ID Verification Controls Simulator

This simulator, created by the Joint Financial Management and Improvement Program (JFMIP), allows users to model program performance for a hypothetical government program, based on different identity verification decisions. The simulator illustrates concepts from the JFMIP report on payment integrity.

Joint Financial Management and Improvement Program (JFMIP)
2022

Produced By: Federal/National Government: Agency

HHS Plan for Promoting Responsible Use of Artificial Intelligence in Automated and Algorithmic Systems by State, Local, Tribal, and Territorial Governments in the Administration of Public Benefits

Improving Unemployment Insurance Applications with CX Principles

7 Ways to Ignite User-Centered Design at Your Agency

ID Verification Controls Simulator