Organization: Insight Policy Research, Inc.
Showing 2 Results
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Diversity, Equity + Inclusion Enhancing Cultural Responsiveness in Social Service Agencies
The resource explains how to shift from cultural competence and cultural humility toward cultural responsiveness, by applying the two former approaches to deliver services rooted in respect and appreciation for the role of culture in the individual’s and family’s beliefs, attitudes, and behaviors.
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Automation + AI Analysis of Robotic Process Automation in SNAP: Three Case Studies
This study evaluates the use of RPA technology by three states to automate SNAP administration, focusing on repetitive tasks previously performed manually.