This article explores ongoing efforts to modernize state unemployment insurance (UI) systems, addressing long-standing inefficiencies and challenges exposed by the COVID-19 pandemic.
This article explores innovative strategies to improve access to public benefits by reducing administrative barriers and leveraging technology for a more user-friendly experience.
It is necessary give the public servants who manage safety-net systems the technology tools and incentives to track critical outcomes and meet people where they are.
In a time of crisis, behavioral science offers insights into how to reduce the paperwork and other administrative burdens that prevent people from taking advantage of crucial support services.
