It is necessary give the public servants who manage safety-net systems the technology tools and incentives to track critical outcomes and meet people where they are.
Outdated, cumbersome and inefficient government processes have long stymied innovation and prevented people from accessing social services for which they are eligible. BenePhilly has helped more than 110,000 Philadelphians, both in and out the workforce, enroll in assistance programs and has unlocked over $350 million in benefits.
In a time of crisis, behavioral science offers insights into how to reduce the paperwork and other administrative burdens that prevent people from taking advantage of crucial support services.
Though the economy is rebounding, it is still necessary for states to reform their unemployment systems to provide relief to millions of Americans, as many sectors are still slow to recover.
