USDS partnered with CMCS and state Medicaid agencies to improve eligibility and enrollment systems after the COVID-19 Public Health Emergency ended, focusing on health coverage renewals.
This memorandum provides guidance to Federal agencies on how to broaden public participation and community engagement to improve government decision-making, enhance transparency, and build trust by engaging with communities, especially underserved groups.
This strategy identifies ambitious and achievable actions the Biden-Harris Administration will pursue across five pillars: 1. Improving food access and affordability 2. Integrating nutrition and health 3. Empowering all consumers to make and have access to healthy choices 4. Supporting physical activity for all 5. Enhancing nutrition and food security research
The RFI summary report consolidates submissions received from the open-source software community and details twelve activities that members of the OS3I plan—or have completed—in 2024-2025.
Applicants to federal aid programs face numerous barriers in accessing benefits they are eligible for. The Centers for Medicaid and Medicare conducted an extensive qualitative user research study to better understand applicant experience in enrolling in public assistance programs. Based on the results, the study emphasizes the need for simplified, streamlined and less burdensome application processes.
This memorandum provides guidance to agencies on how to design and deliver websites and digital services to the public and to assist agencies as they continue to implement the 21st Century Integrated Digital Experience Act1 (21st Century IDEA). It summarizes relevant statutory requirements, clarifies policy requirements, and expands best practices for agency websites and digital services.
This blog discusses the importance of phased rollouts for government software products, emphasizing the benefits of starting small, gathering real-world user feedback, and resolving issues before a full public release.
The Medicaid Renewals Playbook offers strategies for technologists assisting states in streamlining Medicaid renewal processes during the COVID-19 Public Health Emergency unwinding.
Study by the Director of the Office of Management and Budget assessing methods for determining whether agency policies and actions create or exacerbate barriers to full and equal participation by eligible individuals. This study followed the Executive Order on racial equity.
The document outlines revisions to OMB's SPD No. 15, which updates the standards for collecting and presenting federal race and ethnicity data, including the integration of race and ethnicity questions, the addition of a MENA category, and requirements for more detailed data collection.