An event recap from one of FormFest 2024's opening main stage featuring speakers from the Commonwealth of Pennsylvania, State of Maryland, Beeck Center for Social Impact + Innovation, and Code for America.
An event recap from one of FormFest 2024's breakout sessions featuring speakers from Digital Service Teams across the United States and the Department of Veteran Affairs.
This resource appendix is a compilation of useful resources intended as a follow-on to the DSN’s writing on theories of change for digital transformation in government. Practitioners can use these resources to DIY their ToC after reading our essays.
The Digital Services Network (DSN) spoke with the director of the C+E Lab, Katie Fiore, and OOI chief of staff, Kai Feder, to learn more about the C+E Lab and its ongoing role in shifting the State’s approach to using marketing to better connect residents to programs and services.
This research study analyzes the structural and budgetary layout of eleven US-based Digital Service Teams (DSTs) at the municipal, county, and state levels. In doing so, it sets out to answer the research question: “How are digital service teams structured and funded?”
This FormFest profile highlights how the Colorado Behavioral Health Administration redesigned its complaint submission form using empathy, human-centered design, and trauma-informed research methods to make the process more accessible, compassionate, and secure for all users.
Delve into our exploration of the executive orders, legislation, and administrative rules and guidance that shape government digital transformation across states and territories with our database and visualization tools.
