Organization: City of Boston
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Gender-Aware Guidelines and Standards for the City of Boston Services
Guidelines to support the implementation of the Gender Inclusion Ordinance.
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City of Boston Department of Innovation & Technology Strategy Strategic Plan
The Department of Innovation and Technology of the City of Boston enables its workforce to deliver a better government for every constituent. Technology and innovation enable equity, effectiveness, and efficiency.
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Improving Digital Service Design
This session from FormFest 2024 focused on improving service delivery by hearing about work in multiple cities to rapidly digitize service delivery and work by the Department of Veteran Affairs around implementing service design principles in form revisions.
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City of Boston’s Ordinance to Ensure Gender Inclusivity on City Forms
Legislation to ensure gender inclusivity on forms in the City of Boston.
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Employee Highlight from the City of Boston
Employee highlight of Allen Young from the City of Boston's Public Works Department.
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User Experience Toolkit
City of Boston's User Experience Toolkit to support City employees in learning how to execute a UX project.
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City of Boston Interim Guidelines for Using Generative AI
Interim guidelines for the use of generative AI in the City of Boston, MA.
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City of Boston MBTA Passport Program Infographic
Infographic to publicize City of Boston Massachusetts Bay Transportation Authority's (MBTA) Passport Program
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Communications Announcing the City of Boston Visa Sponsorship Pilot Program
Communications sent to City of Boston employees announce the City's new Visa Sponsorship Pilot Program.
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City of Boston Paid Parental Leave Guide
Example Paid Parental Leave Guide from the City of Boston