Organization: City of Austin
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Improving Digital Service Design
This session from FormFest 2024 focused on improving service delivery by hearing about work in multiple cities to rapidly digitize service delivery and work by the Department of Veteran Affairs around implementing service design principles in form revisions.
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Local Government Form Improvements
This session from FormFest 2024 featured the work in Austin, Texas on criminal justice forms, and the South Bend, Indiana Animal Resource Center’s efforts to redevelop their animal adoption forms.
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Less Jargon, More Compassion: A FormFest 2024 Profile
A profile on FormFest speakers Sarah Rodriguez, Emily Lippolis, and Verenice Ramirez, featuring stories about their motivations for working on public sector form innovation.
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UI Designer
This is a job description for the role of UI Designer from the City of Austin.
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Service Designer
This is a job description for the role of Service Designer from the City of Austin.
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Project Manager
This is a job description for the role of Project Manager from the City of Austin.
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Operations Manager
This is a job description for the role of Operations Manager from the City of Austin.
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Interaction Designer
This is a job description for the role of Interaction Designer from the City of Austin.
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Human Resources Coordinator
This is a job description for the role of Human Resources Coordinator from the City of Austin.
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Front-end Developer
This is a job description for the role of Front-end Developer from the City of Austin.
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Facilitator/Conversation Designer
This is a job description for the role of Facilitator/Conversation Designer from the City of Austin.
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Engineering Practices Lead
This is a job description for the role of Engineering Practices Lead from the City of Austin.