This resource provides state agencies and their implementation partners with context on how and why to conduct a Digital Identity Risk Management (DIRM) process, as well as a new spreadsheet-based tool to guide agency teams through the process.
DGN Spotlights are short-form project profiles that feature exciting work happening across our network of digital government practitioners. Spotlights celebrate our members’ stories, lift up actionable takeaways for other practitioners, and put the resources + examples we host in the Digital Government Hub in context.
This blog summarizes an event exploring how the City of Boston and Washington State are designing and implementing Single Sign-On (SSO) systems to simplify access to government services.
This video documents the Digital Benefits Network's Digital Identity Community of Practice launch, covering mission review, 2025 goals, California authentication innovations, and peer networking for equitable and effective digital identity in public benefits.
NYC's My File NYC and New Jersey's unemployment insurance system improvements demonstrate how successful digital innovations can be scaled across various programs, leveraging trust-building, open-source technology, and strategic partnerships.
The team introduced an AI assistant for benefits navigators to streamline the process and improve outcomes by quickly assessing client eligibility for benefits programs.
This publication describes the research process and protocol used in the Digital Benefits Networks research project, "Digital Account Creation and Identity Proofing in Public Benefits Applications."
This session from FormFest 2024 focused on how governments are scaling their SNAP benefits programs, with Maryland’s improved integrated benefits application and the Office of Evaluation Sciences’ changes to questions on the SNAP application.
