Location: California (CA)
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Product Manager, Platforms & Infrastructure
This is a job description for the role of Product Manager from the San Francisco Digital Services.
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Civic User Research Playbook
Guidance for City of Long Beach, CA staff on how to uplift community voices through user research to create services that are accessible to all City residents.
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Overcoming Barriers: Finding Better Ways to Ask GetCalFresh Applicants About Income
County workers typically spend most of their time trying to get income information right during eligibility interviews. This article provides several recommendations for asking about income, accounting for cognitive biases, under-reporting, and complexities in reporting income.
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Overcoming Barriers: Helping Self-Employed Applicants Access Their Full CalFresh Benefit
This article discusses how Code for America enhanced the CalFresh application process to better assist self-employed individuals in accessing their full benefits by clarifying self-employment definitions and simplifying income verification.
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California Health and Human Services Agency Data Playbook
This data playbook created by the California Health and Human services agencies discusses five plays designed to help Departments utilize data to inform program and policy development.
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Keeping Students Fed in an Uncertain Back to School Season: What We Learned from P-EBT, and What Comes Next
Code for America describes its work building the P-EBT online application and the consulting it provided to 10 states regarding implementing the program in a quick, effective, and human-centered way. Despite herculean efforts among human services and education agencies to get P-EBT off the ground, there were a few key technological, operational, and logistical barriers that consistently got in the way and hampered a smooth rollout of the program across the country.
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Dismantling the Invisible Wall: Breaking down barriers to pandemic relief
This article details California's Disaster Relief Assistance for Immigrants (DRAI) program, which provided $500 in cash aid to undocumented adults affected by the COVID-19 pandemic, highlighting the collaborative efforts between the state, community-based organizations (CBOs), and Code for America to distribute $75 million to 150,000 individuals.
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Senior Fullstack Software Engineer
This is a job description for the role of Senior Fullstack Software Engineer from the San Francisco Digital Services.
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City of San Jose IT Department Generative AI Guidelines
Guidelines on the use of generative AI in the City of San Jose, CA.
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State of California Benefits and Risks of Generative Artificial Intelligence Report
A report from the State of California presenting an initial analysis of where generative AI (GenAI) may improve access of essential goods and services.
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City of Santa Ana Guiding Principles
Guiding principles for the City of Santa Ana's website overhaul
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8 Tips for Governments to Mitigate Call Center Volume
This article describes tangible steps state governments can take to manage call volume.