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Human-Centered Design NJDOL Benefits Eligibility Tool
A beta version of a screening tool that lists benefits programs that New Jersey residents can use to determine what benefits they are eligible for.
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Reddit Is America’s Unofficial Unemployment Hotline
Thousands of Americans have begun frequenting the r/Unemployment subreddit to get help navigating state and federal unemployment systems.
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How Well Insured are Job Losers? Efficacy of the Public Safety Net
An extensive literature in economics documents large and persistent declines in earnings following involuntary job loss. Though Unemployment Insurance provides the largest buffer against lost income, due to the structure of the program, the neediest are less-well insured (in terms of dollars transferred and percentage of lost earnings replaced) compared to middle and higher income job losers. This has important implications in light of the historic number of job losses during the COVID-19 pandemic.
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ACCESS NYC Patterns
ACCESS NYC aims to increase the accessibility and convenience of discovering and enrolling in government benefits. These patterns support this work by defining the UI and behavior that New Yorkers experience as they use the site.
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Human-Centered Design Mapping the Applicant Experience of Benefit Enrollment
Applicants to federal aid programs face numerous barriers in accessing benefits they are eligible for. The Centers for Medicaid and Medicare conducted an extensive qualitative user research study to better understand applicant experience in enrolling in public assistance programs. Based on the results, the study emphasizes the need for simplified, streamlined and less burdensome application processes.
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Digitizing Policy + Rules as Code NYC Benefits Platform: Eligibility Screening API
The NYC Benefits Screening API provides machine-readable calculations and criteria for benefits screening that power the ACCESS NYC screening questionnaire.
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Data Eligible Low-Income Children Missing Out on Crucial WIC Benefits During Pandemic
The share of WIC-eligible families participating in the program has declined, though the number of individuals eligible for WIC has likely grown substantially. By working together, state WIC, Medicaid, and SNAP leaders can use data to assess the extent to which WIC is reaching eligible families and enroll more of them.
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ACCESS NYC Github
Github page with ACCESS NYC’s code for benefits outreach and eligibility.
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Human-Centered Design Safety Net Services Built for Outcomes
Code for America helped expand GetCalFresh (a service that guides Californians through the SNAP application process and helps government deliver food assistance to people in need) from a small pilot into a statewide service. They also recently concluded a similar pilot in Michigan along with Civilla and the Michigan Department of Health and Human Services.
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ACCESS NYC
ACCESS NYC is an online public screening tool that residents can use to determine the City, State, and Federal health and human service benefit programs for which they are eligible.
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Advocate’s Guide to MAGI
The National Health Law Program released an updated Guide to Modified Adjusted Gross Income, including sections on ACA tax filing and reporting, clarification on commonly asked questions about Social Security Income, and updated IRS tax filing thresholds.
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Left Out: Policy Diffusion and the Exclusion of Black Workers from Unemployment Insurance
This article examines recent historical scholarship, archival evidence, and information on unemployment compensation programs to understand the exclusion of agricultural workers and domestic servants from unemployment insurance as an example of policy diffusion.