The California Employment Development Department (CA EDD) launched the EDDNext initiative to modernize benefit delivery, focusing on user-centric procurement for a new identity verification system.
A training course on using artificial intelligence (AI) tools to de-jargonize government language, with a tutorial on turning a complex piece of government writing into simpler and easier-to-understand language for government employees and residents alike.
The New York State Office of Information Technology established guidelines for the acceptable and responsible use of Artificial Intelligence technologies by state entities.
New York State Office of Information Technology Services
The State of Connecticut's policy on Artificial Intelligence (AI) Responsible Use establishes a comprehensive framework for the ethical utilization of artificial intelligence in the Connecticut state government.
Takeaways from a workshop focusing on applying human-centered design to government artificial intelligence (AI) projects, led by Elham Ali, Researcher from the Beeck Center for Social Impact and Innovation.
A workshop led by Elham Ali on integrating the principles of human-centered design and equity to Artificial Intelligence (AI) design, use, and evaluation.
The Digital Service Network (DSN) spoke with Daniel Soto, principal management analyst at the City of Santa Ana, to learn more about how digital service innovation can occur in government organizations without formally codified or centralized digital service teams.
Through the interviews, ULP sought to capture details of claimant experience, see how and why system failures occurred, and make recommendations for reform now—before another financial or public health crisis suddenly causes state unemployment rates to spike.
This interactive dashboard allows users to explore Supplemental Nutrition Assistance Program (SNAP) participation and household characteristics by U.S. congressional district using American Community Survey data.
