Library
Discover the latest innovations, learn about promising practices, and find out what’s coming next with best-in-class resources from trusted sources.
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Diversity, Equity + Inclusion Re-Envisioning Medicaid & CHIP as Anti-Racist Programs
This report puts forth an anti-racist reimagining of Medicaid and CHIP that actively reckons with the racist history of the Medicaid program and offers principles and recommendations that capitalize on the transformative potential of the programs. The principles center the voices and agency of program participants and prioritize direct community involvement at all stages of the policy process.
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Accessibility Centering Digital Accessibility in Hennepin County: A Digital Service Network Spotlight
The Digital Service Network (DSN) spoke with staff from ODX — Megan Evans Seeds, chief digital officer, and Lisa Yang, digital accessibility coordinator — to discuss their efforts to help center digital accessibility across Hennepin County government.
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Policy Modernizing Public Benefits Delivery: How Innovation Can Deliver Results for Eligible Households and Taxpayers
A modernized public benefits system would better serve program participants, administrators, policy makers, and taxpayers. This paper proposes a set of principles both define the desired future state and outline the values that shape decision making along the way. Practices describe the processes needed to achieve modernization.
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Accessibility Hennepin County Accessibility Landing Page
Hennepin County's (MN) accessibility landing page.
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Accessibility Hennepin County Web Standards
Hennepin County's (MN) web standards, which define the required or acceptable quality of Hennepin County  websites and applications.
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Accessibility Hennepin County Digital Accessibility Policy
Hennepin County's (MN) Digital Accessibility Policy that sets specific accessibility standards digital products must comply with.
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Accessibility Hennepin County Pattern and Component Library
A library of design elements to help guide developers in building and/or updating websites or applications in Hennepin County (MN).
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Accessibility Hennepin County Writing Guide
Hennepin County's (MN) writing guide for County employees.
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Digital Identity Project Snapshot: MyFile NYC: Establishing Eligibility for Public Benefits Through Document Management Services
MyFile NYC is a digital platform that allows New York City residents experiencing homelessness to securely store, share, and manage vital documents with the Department of Homeless Services, streamlining the process of establishing eligibility for public benefits. This pilot, launched in 2022, aims to improve service access by reducing barriers like communication and documentation challenges, while allowing users control over their information.
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Data Leveraging Cross-Program Data to Modernize Outreach & Enrollment in SNAP and Connected Benefits
This resource outlines three data sharing models tested during the first cohort of the Coordinating SNAP & Nutrition Supports grant program
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Digital Identity Shaping Digital Identity Standards: Explainer and Recommendations
A plain-language explainer and recommendations on technical standard-setting for digital identity systems for non-technical audiences
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Lost in the Labyrinth: Helping Parents Navigate Early Care and Education Programs
Overview: Families with the youngest children stand to gain the most from improved access to benefits, yet persistent fragmentation in early care and education (ECE) programs creates challenges in finding, applying for, and enrolling in services. As a result, families miss out on critical opportunities for their children at the time when these ECE programs have the highest impact. The New Practice Lab examined what these missed opportunities look like up close in one state and collected data on the fractured system of programs and funding streams across all fifty states to begin illustrating the complexity that families face. Ultimately, we see wide variation across states with plenty of opportunities to increase access to information, simplify application procedures, and create more equitable access to these services.