Defining a product in government digital services is crucial, as it serves as the means through which a service is delivered to the public, and understanding its attributes ensures effective and continuous improvement.
This publication summarizes a body of research about how state benefits administering agencies build and maintain integrated eligibility and enrollment (IEE) systems. It is an easy to reference guide for state administrators, legislators, advocates, and delivery partners.
This publication explains current state integrated eligibility and enrollment (IEE) system implementation processes, approaches, and opportunities for future processes and technologies. It is a resource for state officials, advocates, funders, and tech partners working to implement these systems.
This page reports on key metrics assessing how well federal websites are performing against standards for accessibility, mobile usability, search, feedback, design consistency, analytics, and security.
The Governor's Office of Administration is seeking a project manager 2 to join our growing and innovative Commonwealth Office of Digital Experience PA team! This is your chance to work with a wide range of technologies for an organization that works for the common good of Pennsylvanians. If you are detail-oriented, have excellent communication skills, and want a career serving the public, we want to talk to you!
