The Digital Service Network (DSN) spoke with GC Forms’ Senior Product Manager Stevie-Ray Talbot and Acting Head Ioana Contu to learn more about the team's approach to building GC Forms.
This blog discusses the importance of phased rollouts for government software products, emphasizing the benefits of starting small, gathering real-world user feedback, and resolving issues before a full public release.
Login.gov created a first-of-its-kind, publicly-visible program roadmap and shares tips on how other programs can build their own roadmaps to improve transparency.
Jennifer Pahlka, Deputy CTO in President Obama’s Administration and author, shares her new book, Recoding America on how government must be equipped for digital delivery in order to meet ambitious policy goals. This video was recorded at the Digital Benefits Conference (BenCon) at Georgetown University on June 14, 2023.
Defining a product in government digital services is crucial, as it serves as the means through which a service is delivered to the public, and understanding its attributes ensures effective and continuous improvement.