With the extension and expansion of P-EBT during COVID and the Food and Nutrition Service releasing new guidance, states have an opportunity to effectively deliver essential resources to children and families. Code for America built this toolkit of resources to share recommendations and promising practices around the implementation of P-EBT and to support state agencies and partners tasked with the development of P-EBT programs.
Integrating eligibility and enrollment benefits is an increasingly important undertaking for state governments around the country. However, states already in the process of integrating benefits are encountering an issue: differing and contradictory submission requirements dictated by the federal agencies running these benefits programs. Aligning these fragmented requirements is necessary to build a truly human-centered process for state benefits programs.
GetYourRefund.org is an online portal by Code for America that helps low-income individuals claim thousands of dollars in tax credits, even after the traditional tax deadline has passed.
A playbook by New America describing lessons learned from past recessions, recent pandemic-inspired innovations, and complementary benefit spaces like SNAP and WIC.
The purpose of this document is to outline possible technical approaches to supporting a cash assistance program. The report aims to both capture individual approaches as well as overarching insights taken from across the approaches taken by different organizations.
Dana Chisnell describes work leading a team of researchers to interview people from across the US on their experiences applying for unemployment and other benefits during the pandemic.
Technology that automates different processes can save time for caseworkers and constituents, but it can also significantly reduce the transparency of government operations. This paper describes how Pennsylvania advocates addressed the low rate of automated Medicaid renewals.
Unemployment applicants across the country are experiencing technical issues as they try to file applications, and these difficulties are exacerbated by the old architecture that state governments use to maintain their websites.
While CARES Act benefits themselves have been critical to households, their design and implementation have led to more uncertainty and volatility for lower-income households. This report discusses the financial resilience strategies families used to manage gaps before benefits arrived, in addition to providing recommendations for how benefits can be better designed in the future to fit the financial lives of lower-income households.
Professor Don Moynihan discusses how administrative burden is an effective tool to make it difficult for people to access certain types of benefits, noting that this is particularly harmful to communities of color.
