Library
Discover the latest innovations, learn about promising practices, and find out what’s coming next with best-in-class resources from trusted sources.
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Facial Recognition Technologies: A Primer
This primer is written for a non-technical audience to increase understanding of the terminology, applications, and difficulties of evaluating facial recognition technologies.
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Assessing Your WIC Certification Practices
The Assessing Your WIC Certification Practices guide by the Center on Budget and Policy Priorities (CBPP) provides state and local WIC agencies with a framework to evaluate and improve their certification and enrollment processes to enhance access and participation.
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Integrated Eligibility and Enrollment Modernization Roadmap Report
This roadmap provides a vision and plan for how to deliver modernized integrated eligibility and enrollment for health and human services using human-centered design, modular approaches to replacing legacy technology, change management, and iterative product processes.
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States Can Reduce Medicaid’s Administrative Burdens to Advance Health and Racial Equity
The Center on Budget and Policy Priorities (CBPP) report discusses how reducing administrative burdens in Medicaid can enhance health outcomes and promote racial equity.
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State WIC Agencies Use Federal Flexibility to Streamline Enrollment
State WIC agencies are leveraging federal flexibilities to simplify enrollment and increase participation among eligible families.
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Code for America and GetYourRefund.org Non-filer Learnings and Recommendations
This report outlines key lessons and recommendations from Code for America's collaboration with the Voluntary Income Tax Assistance program, which served over 800,000 clients via GetYourRefund.org.
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Bringing Social Safety Net Benefits Online: Examining online platforms for all 50 states
This visualized report is a first first-of-its-kind view of the state of benefits applications across the nation from a client perspective, including information on application availability online, combined benefit applications, application completion times, as well as login and identity proofing requirements.
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Better Identity in America: A Blueprint for Policymakers
This policy report offers recommendations for improving digital identity practices in the United States, emphasizing the role of government in creating secure, accessible digital identity resources.
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Better Data Sharing for Benefits Delivery
This policy brief outlines how improved data sharing between federal agencies, state and local governments, and institutions can leverage existing data from other benefits programs to streamline eligibility processes and benefits uptake for the Affordable Connectivity Program (ACP) and other programs.
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Want to design policies that really work? Test them on the users who need them first
A step-by-step guide to how New Jersey used plain language and user-testing to improve the state’s paid family and medical leave program
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Implementing Paid Family and Medical Leave: Lessons for State Administrators from Research in New Jersey
The "Implementing Paid Family and Medical Leave" report examines New Jersey's experience with paid leave programs, offering insights and recommendations for effective policy design and implementation.
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Providing Unemployment Insurance to Immigrants and Other Excluded Workers
The experience of the COVID-19 pandemic and its induced recession underscored the crucial importance of unemployment insurance (UI) to workers, and to the stability of the American economy. Temporary federal expansions of unemployment systems during the pandemic showed how they can quickly be scaled to increase benefit levels and to include categories of workers who were not previously eligible, such as the self-employed, caregivers, and low-wage workers. And, states showed that separate programs can be set up to provide similar benefits to workers who are explicitly excluded from unemployment insurance—in particular immigrants who do not have a documented immigration status.