The article discusses key takeaways from BenCon 2023, highlighting the importance of creating equitable and ethical public benefits technology. It emphasizes the need for tech solutions that address systemic inequalities, ensure accessibility, and promote inclusivity for underserved communities in accessing public services.
In Austin, there are over 2,000 individuals without a safe place to sleep. There are many reasons a person can become homeless, and these reasons range from the lack of affordable housing to the loss of family and community. In 2017, the Innovation Office secured a three-year $1.25m grant from Bloomberg Philanthropies to focus on the city's goal of ending homelessness. The grant funds an i-team to help the city identify the best ways for City Council, departments, and the community to collaborate towards a shared understanding of homelessness in Austin.
This resource provides guidance and best practices for the weekly or bi-weekly certification process that claimants must complete to maintain eligibility for unemployment insurance (UI) benefits.
This "Styles" section introduces design tokens that encode brand and design decisions for basic style elements like colors, typography, and spacing, ensuring consistency across Government of Canada digital services.
Design systems are a foundational component of good government digital service delivery. This publication explores why design systems matter and includes a tracker of centralized design systems across U.S. states.
Our work with Pennsylvania to implement user experience and user interface changes shows that innovation can be easier to implement than it might seem.