This guide provides practical financing strategies for governments to build, maintain, and expand integrated data systems (IDS) and evaluation capacity using federal and non-federal funding sources.
This blog post outlines how address validation tools can improve delivery of critical benefits by ensuring mailing addresses are accurate and up-to-date.
This overview journey map of street homeless outreach reflects the complexity of the service journey from first contact on street to placement in permanent housing.
This report highlights key findings from the Rules as Code Community of Practice, including practitioners' challenges with complex policies, their desire to share knowledge and resources, the need for increased training and support, and a collective interest in developing open standards and a shared code library.
Usability tests can help teams develop products that are user-centered, accessible, and inclusive. This guide will help you conduct a successful usability test, from coordinating with participants to analyzing your findings.
This resource provides strategies, practical examples, and templates for attracting, developing, and retaining a high-performing digital service workforce.
To improve the .gov registrar, 18F and CISA created customer panels to gather feedback, opinions, and suggestions. Using a customer-centric approached enabled 18F and CISA to identify areas for improvement, build a product roadmap, and establish relationships with users.
This artifact is a telestration video introducing Iowa Medicaid's Medicaid Enterprise Modernization Effort (MEME) initiative, providing vendors with background information and strategic outcome priority goals to elicit feedback from the vendor community via Request for Information (RFI).
Usability tests can help teams develop products that are user-centered, accessible, and inclusive. This guide will help you create a robust plan to promote a successful usability test.
This field guide is for digital services and technology leaders working at the federal, state, or local government level. It describes a way of applying research approaches to strategic decision making across digital services.
This design system accessibility checklist ensures that all components and design tokens meet or exceed the WCAG 2.1 AA standards, aligning fully with Government of Canada accessibility requirements.
