This article explores how anticipatory logics—drawing from foresight, futures thinking, and design—are shaping the future of government by creating space for innovative policy approaches, public participation, and proactive governance.
Ad Hoc has found that product operations can help scale impact by putting objective indicators at the center of product decision-making. The team has seen success in supporting product thinking at agencies like the Department of Veterans Affairs (VA), where they made it easier for Veterans to access employment and education assistance and for caregivers to receive needed support.
There are frameworks available that could inform the standardization of communicating rules as code for U.S. public benefits programs. The Airtable communicates the differences between the frameworks and tools. Each entry is tagged with different categories that identify the type of framework or tool it is.
In this updated primer, the DBN describes how identity proofing and authentication show up in public benefits applications and outlines equity and security concerns raised by common identity proofing and authentication methods.
This OPRE brief provides strategies for enhancing cultural responsiveness in social service agencies, focusing on improving services for diverse communities through organizational change, staff development, and culturally informed program design.
U.S. Department of Health and Human Services (HHS)
This workshop guide offers teams an opportunity to jointly work toward understanding core problems impacting digital delivery in their organization. The guide is structured in two parts: (1) a Miro template and (2) a Facilitation Guide.
This article explores how AI and Rules as Code are turning law into automated systems, including how governance focused on transparency, explainability, and risk management can ensure these digital legal frameworks stay reliable and fair.
In December 2024, the Digital Benefits Network released an updated open dataset on authentication and identity proofing requirements across various public benefits applications to highlight best practices and areas for improvement in identity management.
This annotated bibliography compiles key resources on data linkage and integration for research and statistical purposes, focusing on best practices, governance, and technical considerations.
This workshop summary provides practical guidance for web developers and designers on implementing accessible web design practices, emphasizing the importance of inclusivity and usability for all users.