Intended Audience: Tribal/Indigenous Government: Agency
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Management Toward Sound, Explicit Theories of Change for Digital Service Teams
The Digital Service Network is publishing two essays to kick-start new (or super-charge existing) theories of change for government Digital Service teams.
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Procurement A Guiding Framework to Vetting Public Sector Technology Vendors
A guiding framework to help vet technology vendors in the public sector.
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Procurement Ad Hoc Modular Contracting Guide
A toolkit discussing modular contracting.
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Human-Centered Design Preparing for Human-Centered Redesign
The Beeck Center for Social Impact + Innovation at Georgetown University and the nonprofit design studio Civilla teamed up to co-author a set of guides to prepare for human-centered redesign
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Strategy Digital Service Team Mapping
A living dataset housing information related to various digital service teams.
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Human-Centered Design Why Governments Should Prioritize UX for Everyone
Through our research understanding the government digital service field and what workers in this field need, we want to help strengthen those existing roles and establish more pathways for promotion and career support, as well as help other teams recognize the value of these skills and create new roles.
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Accessibility Usability testing kit
A collection of guidelines and templates to help you check the usability of election materials
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Procurement A phased approach to modular contracting
Modular contracting doesn’t just mean that you break one procurement into several pieces. This article shows you how to take a modular approach with a single contract divided up into natural break points.
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Change Management Crafting a Theory of Change for Digital Transformation in Government
In our research announcement on theories of change (ToC) for digital government, the Digital Service Network shared our belief that all Digital Service (DS) teams should work to develop a ToC.
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Change Management Wielding a Theory of Change for Digital Transformation in Government
This essay explores how a ToC is made explicit with various audiences.
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Talent + Hiring Open Data Specialist
This is a job description for the role of Open Data Specialist from the Technology Transformation Services (TTS).
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Bloom Housing: Affordable housing portal
A modern system that helps people learn about, apply for, and gain access to affordable housing. Bloom Housing is an open source platform that digitizes the process of finding and applying for affordable housing, turning a time-consuming paper process into a 15 minute activity from one's smartphone or computer.