Hear perspectives on topics including centering beneficiaries and workers in new ways, digital service delivery, digital identity, and automation.This video was recorded at the Digital Benefits Conference (BenCon) on June 14, 2023.
Through deeply reported case studies and insights from focus groups, this report provides an in-depth look at the impact of pandemic-era government spending on families.
This paper outlines the need for comprehensive reforms to improve the U.S. government's capacity to effectively implement policies, focusing on reducing bureaucratic inefficiencies, enhancing workforce structures, and leveraging digital infrastructure.
This report examines how governments use AI systems to allocate public resources and provides recommendations to ensure these tools promote equity, transparency, and fairness.
This toolkit outlines actionable changes for government practitioners looking to improve the accuracy and accessibility of the questions on their forms that collect information about a user’s gender.
A modern system that helps people learn about, apply for, and gain access to affordable housing. Bloom Housing is an open source platform that digitizes the process of finding and applying for affordable housing, turning a time-consuming paper process into a 15 minute activity from one's smartphone or computer.
This handbook provides local governments with practical guidelines, best practices, and ethical considerations for adopting and using AI tools, emphasizing transparency, human oversight, and risk management.
This page includes data and observations about authentication and identity proofing steps specifically for online applications that include MAGI Medicaid.
