Intended Audience: Territorial Government: Agency
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Digital Authentication and Identity Proofing in Temporary Assistance for Needy Families (TANF) Applications
This page includes data and observations about authentication and identity proofing steps specifically for online applications that include TANF.
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Digital Authentication and Identity Proofing in Special Supplemental Nutrition Program for Women, Infants, and Children (WIC) Applications
This page includes data and observations about authentication and identity proofing steps specifically for online applications that include WIC.
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Power to the Public: The Promise of Public Interest Technology
This book presents a blueprint for how governments and nonprofits can utilize digital technology to solve pressing twenty-first century issues.
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Accessibility for Teams
A ‘quick-start’ guide for embedding accessibility and inclusive design practices into your team’s workflow.
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Use of Advanced Automation in SNAP: Feb 2025 Revision
This 2025 memo outlines updated guidelines for state agencies' use of advanced automation in SNAP administration.
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Scaling Out Government Assistance
This session from FormFest 2024 focused on how to help people get the assistance they need from the U.S. Department of Health and Human Services’ work on the Low Income Home Energy Assistance Program (LIHEAP) and the Maryland Social Services Administration’s work to improve welfare support for kinship caregivers.
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Research Process: Account Creation and Identity Proofing in Online Public Benefits Applications
This publication describes the research process and protocol used in the Digital Benefits Networks research project, "Digital Account Creation and Identity Proofing in Public Benefits Applications."
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Iowa Medicaid Enterprise Modernization Effort (MEME) Project Request for Information Background Information
This artifact is a telestration video introducing Iowa Medicaid's Medicaid Enterprise Modernization Effort (MEME) initiative, providing vendors with background information and strategic outcome priority goals to elicit feedback from the vendor community via Request for Information (RFI).
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The Equitable Tech Horizon in Digital Benefits Panel
Hear perspectives on topics including centering beneficiaries and workers in new ways, digital service delivery, digital identity, and automation.This video was recorded at the Digital Benefits Conference (BenCon) on June 14, 2023.
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A Field Guide for Financing Public-Sector Integrated Data Systems and Evaluation
This guide provides practical financing strategies for governments to build, maintain, and expand integrated data systems (IDS) and evaluation capacity using federal and non-federal funding sources.
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The RAGTag SNAPpers at Policy2Code Demo Day at BenCon 2024
The team examined how AI, specifically LLMs, could streamline the case review process for SNAP applications to alleviate the burden on case workers while potentially improving accuracy.
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SNAP Language Access Study
The study investigates how state agencies administering SNAP comply with Title VI of the Civil Rights Act by providing language access for individuals with limited English proficiency (LEP).