This article details the collaboration between Miami-Dade County, community partners, and technologists to enhance climate resilience by allowing residents to report and access information on extreme heat conditions affecting their commutes.
These Figma artifacts illustrate the end-to-end design of Boston’s digital mattress recycling service, including resident scheduling flows, mobile interfaces, alerts, and design system components.
This article advises government agencies to prioritize cybersecurity methods over AI-driven approaches when combating identity fraud in benefits programs, highlighting potential risks that automated systems pose to legitimate applicants.
This report highlights 5 key takeaways from the Aspen Institute Financial Security Program's 2022 Benefits Forum, where 55 experts from various sectors discussed solutions for improving public and private benefits to better support workers and their families.
APHSA established a working group to identify strengths, barriers, and opportunities for better system alignment in human services for young parents and children, leading to the development of a roadmap to support meaningful systems-level changes.
American Public Human Services Association (APHSA)
Across the United States, a number of state and local governments are embarking on digital transformation efforts. This case study is part of the Beeck Center’s Digital Service Teams project, which is learning how leading government digital service units are introducing new approaches to service delivery. Beeck Center researchers are documenting work as it happens, including analyzing challenges and opportunities, and disseminating this information to benefit both the people of New York City and collaborators in other governments.
This research study analyzes the structural and budgetary layout of eleven US-based Digital Service Teams (DSTs) at the municipal, county, and state levels. In doing so, it sets out to answer the research question: “How are digital service teams structured and funded?”
This Executive Order mandates citywide actions to make government information more inclusive, accessible, and understandable through digital accessibility and plain language initiatives.
