This paper explores how legacy procurement processes in U.S. cities shape the acquisition and governance of AI tools, based on interviews with local government employees.
This FormFest profile highlights Riverside County’s pilot of AI-powered interviews that streamline benefit applications, reducing bureaucratic burden on families in crisis while freeing caseworkers to focus on human connection.
In this meeting we heard from Emma Braaten and Rachel Rosenbaum, on North Carolina Digital Skills Standards a statewide framework and recent work on digital identity design patterns for state benefits systems.
This resource provides updated draft digital identity guidelines for identity proofing, authentication, and federation, aiming to improve security, privacy, usability, and equity in digital identity systems.
This session from FormFest 2024 focused on how to help people get the assistance they need from the U.S. Department of Health and Human Services’ work on the Low Income Home Energy Assistance Program (LIHEAP) and the Maryland Social Services Administration’s work to improve welfare support for kinship caregivers.
This report explores key questions that a focus on disability raises for the project of understanding the social implications of AI, and for ensuring that AI technologies don’t reproduce and extend histories of marginalization.
