Event Other

What’s Next for CX in Government?

Join the Better Government Lab to discuss how to best invest time, knowledge, and other resources to improve access to government services.

Starts: May 28, 2025 at 8:30 AM EST
Ends: May 28, 2025 at 6:30 PM EST
Location: McCourt School of Public Policy - 125 E Street Northwest Washington, DC 20001

The Better Government Lab is hosting a meeting at the McCourt School of Public Policy at Georgetown University on May 28th to discuss “What’s next for CX in government?” 

The convening will bring together participants from the federal and state governments, academic experts on both U.S. and international policy, civic technology organizations, and funders. The core topic is how should those interested in improving access to government services through digital interventions think about how to most meaningfully invest their time, knowledge and other resources. This event will include a mix of presentations and allow ample time for small group discussions. Chatham house rules will be followed to allow participants to speak openly. A reception will follow the day’s events. Additional details and a full agenda to follow.