Working with TANF administrators and human services leaders across the country, the American Public Human Services Association (APHSA) embraces the call to reimagine how TANF can work in support of the families it serves and has established a set of TANF Modernization Core Principles to guide our vision for the future of TANF. Grounded in these Core Principles, APHSA’s members have laid out a legislative framework to unlock the potential of TANF. We call upon Congress to use this framework as a starting point to build common ground to achieve a TANF reauthorization that promotes a more equitable and prosperous future for all Americans.
American Public Human Services Association (APHSA)
As the US economy shut down in response to the COVID-19 pandemic, state administrators for Temporary Assistance for Needy Families (TANF)—the nation’s primary program for helping families with low incomes meet basic needs while supporting their transition to economic mobility through work opportunities—faced new challenges operating the program and meeting their clients’ needs. For families previously or newly receiving TANF, the pandemic made it harder to meet the work and activity requirements necessary to continue receiving benefits. Many state TANF administrators and agencies responded to the pandemic and stay-at-home orders by adjusting their policies to meet their states’ and families’ unique situations, needs, and challenges. In this brief, we describe how some of these agencies adapted their policies during the early months of the pandemic.
This guide highlights approachable ideas for state and local public benefits agencies to improve applications, renewals, and correspondence. As outlined in this resource, even small improvements can be transformative for residents and caseworkers alike.
Data linking is an important tool that lets benefits program administrators efficiently determine eligibility, and ensure that applicants receive all of the benefits for which they are eligible. This resource provides examples and practical guides that explain how to use existing regulations and data sharing agreements to transfer client information or eligibility status between benefit programs.
This resource describes how different agencies have updated their systems to increase online and mobile access to benefits information and applications, including using text messages to share benefits information with residents. These approaches enable residents to more effectively access benefits information, and can meet resident needs across a range of accessibility requirements.
This resource highlights strategies for integrating benefits renewals and correspondence, potentially reducing administrative burdens for both clients and caseworkers.
By taking on one or more steps to integrate benefits incrementally, on a small, more localized scale, benefits administrators can make progress towards improving resident and staff experiences. This guide outlines ideas for launching an integrated benefits application in stages, and strategies to pilot new tools.
This guide provides practical insights for benefits administrators on redesigning benefits systems using human-centered design to ensure all eligible residents can access crucial social safety net resources.
Digitizing public benefits policy will make the biggest impact for administrators and Americans, but only if it happens at the highest level of government.
A case study of the Hawai‘i Career Acceleration Navigator — an accessible, data-driven and full-service government platform for unemployed people and other jobseekers to search for jobs and access supportive service benefits.
As we look to post-pandemic recovery, it will be critical to ensure that individuals have access to resources and supports that not only help them meet basic needs but also provide them with tools to increase their economic security and resilience and build assets that can be passed on to future generations, setting them up for future success.
