Author: U.S. Department of Agriculture (USDA)
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Human-Centered Design Improving Access to Public Benefits and Customer Experience: Key Actions and Best Practices
Comprehensive and sustained improvement in benefits access and customer experience requires changes across policy, operations, technology, staffing, procurement, and more. This guide offers a collection of actions and best practices for states to apply.
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Policy Evaluation of the USDA Summer EBT Demonstrations: Lessons Learned From More Than a Decade of Research
FNS evaluations of Summer EBT programs show significant reductions in childhood food insecurity, but some eligible households do not fully redeem benefits.
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Summer EBT Outreach Toolkit
This toolkit helps implementing agencies (as well as other stakeholders and partners) promote the Summer EBT program, also known as SUN Bucks. These resources can help ensure families know about the new program and understand how to use their benefits.
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Summer EBT Implementation Toolkit
The following documents serve as a resource to assist states, tribal organizations, and territories in preparing to implement Summer EBT in 2024.