Author: Tara McGuinness
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A Playbook for Improving Unemployment Insurance Delivery
A playbook by New America describing lessons learned from past recessions, recent pandemic-inspired innovations, and complementary benefit spaces like SNAP and WIC.
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Project Redesign: Pandemic Unemployment and the Social Safety Net
The 33 stories in this collection are short, journalistic reports from interviews with living experts about the experiences of Americans trying to apply for unemployment and other benefits during the COVID-19 pandemic.
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CARES Act Stimulus Payments Have Reached 160 Million Households — But Could Reach Millions More
Though the CARES Act provided much-needed relief to millions of Americans, around 5-10 million of the most vulnerable American households have not yet received their full payment. This report lays out a set of technical fixes regarding the delivery of the first stimulus payments, a set of fixes to address other critical tax credits, and several medium-term reforms to increase earned income tax credit (EITC) access for low-income families.
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Human-Centered Design 
Power to the Public: The Promise of Public Interest Technology
This book presents a blueprint for how governments and nonprofits can utilize digital technology to solve pressing twenty-first century issues.