Data Making Government Services Inclusive for LGBTQ+ People Blog post authored by U.S. Digital Response discussing best practices for creating inclusive, accessible, and affirming government services for LGBTQ+ populations gleaned from their recent work in the City of Boston. U.S. Digital Response (USDR)2023
Human-Centered Design Navigating the Sticky Web of Research Compensation Recommendations and case studies on establishing practices for user research compensation in government organizations. U.S. Digital Response (USDR)2022