Author: Michael Yang
Showing 3 Results
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Automation + AI 
Dispelling Myths About Artificial Intelligence for Government Service Delivery
Directed at government practitioners, this resource addresses common misconceptions about artificial intelligence (AI) and explains the current state of technology.
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Digital Identity 
Digital Identity Verification: Best Practices for Public Agencies
Digital identity verification offers several potential advantages over traditional verification, but these benefits can only be achieved if issues related to privacy and ethical data use are also addressed. This guidance surveys the challenges facing government agencies who want to digitally verify identities as part of improving service delivery, and provides recommendations about how to address those challenges.
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Digital Identity 
Low Visibility Ahead: Mobile State IDs May Prevent Fraud in Digital Identity Verification, but Pose Threats to Privacy
This article explores trade-offs in the use of mobile state IDs.